PROVIDING

INSIGHTS

EMPOWERING

RESILIENCE

MISSION

Our mission is to ensure customer success by delivering exceptional, innovative security solutions. We are dedicated to fostering a safer and more resilient global community,
one satisfied client at a time. 

VISION

To be Southeast Asia’s leading provider of integrated security and control centre solutions, pioneering innovations that enhance safety, mitigate risks, and empower organisations.
We aim to transform the way our clients manage security and risk, driving excellence and resilience in their operations for a safer, more secure world.

VALUES

Value Creation

Empower our customers to achieve excellence and build lasting partnerships by consistently delivering responsive and relevant value.

Innovation

Drive continuous improvement and innovation, leveraging cutting-edge technology and forward-thinking strategies to stay ahead in the industry.

Stewardship

Build a stronger, sustainable company for future generations by protecting our brand, meeting stakeholder commitments, and improving the environment.

People

Attract, develop, and retain top talent, fostering a collaborative and supportive environment that encourages a ‘can do’ attitude.

Respect

Value diversity and unique contributions, fostering a trusting, open, and inclusive environment where everyone is treated with respect.

Integrity

Uphold the highest ethical standards, inspiring trust by aligning our actions with our words and taking responsibility for our actions.

LEADERSHIP

Alvin Chan

Group Chief Executive
Managing Director, Calsius Solutions Pte Ltd &
Calsius Risk Consultancy Pte Ltd

Alvin is the Founder and Chief Executive Officer of Calsius Group, a recognised leader in providing cutting-edge security and risk management solutions. With over three decades of experience in defence and security, his career began in the Singapore Armed Forces, where he honed his expertise in strategic operations and complex project management. This culminated in his leadership of Singapore’s largest deployment to Afghanistan in 2010, a pivotal experience that shaped his deep understanding of security challenges and strategic decision-making.

Leveraging his military background and strategic acumen, Alvin founded Calsius Group, which has become renowned for its innovative control centre technologies and C4ISR solutions. His vision and leadership have propelled the company to the forefront of the industry, delivering comprehensive solutions to a global clientele. Alvin’s unwavering commitment to excellence and continuous improvement has fostered Calsius Group’s sustainable growth and industry recognition. He remains dedicated to advancing the fields of security and risk management, ensuring that Calsius Group consistently provides the most effective solutions to safeguard clients’ critical assets.

Rayne Lee

General Manager, Calsius Solutions

Rayne Lee serves as a highly accomplished Head, Customer Success, managing project managers and service delivery team to deliver exceptional results. Rayne’s career is marked by her innovative approach to project management and her unwavering commitment to client satisfaction. Her strategic vision and meticulous attention to detail have earned her a reputation as a reliable and effective leader. Rayne’s ability to foster strong relationships with clients and stakeholders has been pivotal in driving project success and customer satisfaction. In addition to her professional achievements, Rayne is a certified Project Management Professional (PMP) and a dedicated mentor to aspiring project managers.

Gerard Ng

General Manager, Calsius Risk Consultancy

Gerard heads Calsius’ Risk Analysis Centre. After serving in the

Singapore Armed Forces for 15 years in various command and staff roles including deployments to Afghanistan, he has been involved in disaster response, crisis management and field-based peacebuilding programming across international NGOs and the United Nations in varied international and regional contexts. Notably, he previously coordinated the UN’s humanitarian response in numerous major disasters in Papua New Guinea and led the design and field implementation of the UN’s first peacebuilding joint programme in the conflict-affected Highlands region of PNG.

POLICIES

Calsius takes the protection of Personal Data seriously and is committed to safeguarding the privacy of our clients, employees, partners and website users. We collect, use, disclose and manage Personal Data responsibly, transparently and only for legitimate business purposes. Our data protection practices comply with applicable laws and are supported by appropriate organisational, technical and security measures. Click here to view our Data Protection Policy.

ACCREDITATION

Calsius is ISO 45001:2018 certified, bizSAFE Star recognised and accredited under the Progressive Wage Mark, reflecting our commitment to workplace safety, responsible employment practices and organisational excellence.

Excellence Delivered.

Calsius.

DATA PROTECTION POLICY

1.  General

At Calsius, we take protecting your Personal Data seriously. It is important that you know how we manage your Personal Data, including how we collect, use, and disclose it.

Please take a moment to read this Data Protection Policy.

 

2.  Compliance

By interacting with us, submitting information to us, allowing us to provide our services, or using any products offered by us (“Products and Services”), you agree and consent to Calsius Group (Calsius Solutions Pte Ltd, Calsius Risk Consultancy Pte Ltd), (collectively, “Calsius”), as well as its representatives (collectively referred to herein as “Calsius Group”, “us”, “we” or “our”) collecting, using, and disclosing amongst themselves your Personal Data, and disclosing such Personal Data to Calsius’ authorised service providers and relevant third parties in the manner set forth in this Data Protection Policy.

 

3.  Contact Us

This Policy applies to all personal data you provide to us, or that we may collect about you. Do not provide any personal data to us if you do not accept this Policy.

If you have any feedback or issues pertaining to your Personal Data, our Data Protection Policies, withdrawal of your consent, or obtaining access and making corrections to your Personal Data, please contact our Data Protection Officer at:
Data Protection Officer
Email: dpo@calsius.sg

 

4.  Amendment of Policy

From time to time, this Policy may be amended to comply with applicable laws or to reflect updates to our data usage and handling processes. This Policy shall supersede earlier versions. Where material changes are made, we will take reasonable steps to notify affected individuals through appropriate channels. The amended Policy will take effect as stated in the updated version.

 

5.  Collection of Personal Data

The personal data we collect may vary depending on your relationship with us. We may collect personal data directly or indirectly through various channels, including but not limited to:

  • Phone calls, video calls, letters, face-to-face meetings, and emails;
  • Use of our services or conduct of business with us (or expression of interest in doing so);
  • Visits to our website;
  • Transactions, contact, or requests made through communication platforms including messenger applications, telephone calls, emails, fax, and letters;
  • Images captured via photographs or videos taken by us or our representatives when you are within our premises, attend events organised by us, or visit our spaces during conventions, exhibitions, or similar activities;
  • Information sought in connection with your relationship with us, for example, if you are a customer, investor, or shareholder; or
  • Submissions of personal data to us for any other reason.

6.  Purpose of Collection, Use and Disclosure

Calsius collects and uses personal data for purposes reasonably required for our operations. These purposes may include:

  • Responding to enquiries and requests;
  • Providing our services and solutions;
  • Managing business relationships with clients and partners;
  • Processing employment or recruitment applications;
  • Event registration and participation;
  • Security and safety monitoring within our premises;
  • Visitor and access control management;
  • Compliance with legal and regulatory requirements; and
  • Internal administrative and operational purposes.

Where required, Calsius will obtain consent before collecting or using personal data.

 

7.  Disclosure of Personal Data

Calsius may disclose personal data where necessary for legitimate business purposes. This may include disclosure to:

  • Service providers supporting our operations;
  • Professional advisers such as auditors or legal consultants;
  • Regulatory or government authorities where required by law; and
  • Technology vendors supporting our systems.

Where personal data is shared with third parties, we take reasonable steps to ensure that the receiving parties protect the data appropriately and use it only for authorised purposes.

 

8.  Accuracy of Personal Data

Calsius strives to ensure that personal data collected is accurate and complete, particularly where it may be used to make decisions affecting individuals.

Individuals are encouraged to inform us if there are updates or corrections to their personal data.

 

9.  Retention of Personal Data

Personal data will be retained only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulatory obligations.

When personal data is no longer required, it will be securely deleted.

 

10.  Protection of Personal Data

Calsius takes reasonable and appropriate steps to protect personal data in our possession or under our control against unauthorised access, collection, use, disclosure, copying, modification, disposal, or similar risks.

These safeguards are reviewed and updated as necessary to maintain appropriate levels of protection. Our staff and representatives are made aware of their responsibilities in handling personal data in accordance with this Policy.

 

11.  Data Breach Notification

In the event of a data breach that is likely to result in significant harm to affected individuals, or that meets the notification threshold under the Personal Data Protection Act, Calsius will take prompt action to assess and contain the breach. Where required, we will notify the Personal Data Protection Commission and affected individuals within the timeframes prescribed by applicable law.

Individuals who believe their personal data held by Calsius may have been compromised are encouraged to contact our Data Protection Officer at dpo@calsius.sg.

 

12.  Access and Correction Requests

Individuals may request access to, or correction of, their personal data held by Calsius.

Requests should be submitted in writing to our Data Protection Officer. We will respond to requests within 30 calendar days of receipt. An administrative fee may be charged for access requests where permitted under applicable laws.

 

13.  Withdrawal of Consent

You may withdraw your consent to the collection, use, or disclosure of your personal data by providing reasonable written notice to our Data Protection Officer at dpo@calsius.sg.

Please note that withdrawing consent may affect our ability to continue providing our products and services to you. We will inform you of the likely consequences before processing your withdrawal request. Withdrawal of consent does not affect the lawfulness of any collection, use, or disclosure of personal data that occurred prior to the withdrawal.

Withdrawal requests will be processed within 30 calendar days of receipt.

This Policy is issued by Calsius Group and is effective as of Jun 2026. It supersedes all previous versions of the Calsius Data Protection Policy.

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